15 5 / 2012
Introduction to Shopo Self Serviced Dashboard
“An artist cannot fail; it is a success to be one.” - Charles Horton Cooley
We at Shopo are totally with Mr. Cooley on this one! Precisely why we created this marketplace, for everything with an Indian heart. And now, selling on Shopo is becoming much more simpler… :)
With that, we give you a great welcome into the Shopo family. Words can’t describe the excitement to work with you. Running your storefront on Shopo is not so tough. It can be really simple once you get the basics right.
We wanted to make your lives easier, by giving the control to your hands. As a result, Shopo self serviced dashboard was engineered. You can manage your own store, products, vacations, requests, and also orders and their payment reports. Read on and get started.
Existing seller: Do you sell with us already? Then your self serviced dashboard is all set to use. A small tip, the dashboard works super-fast on chrome. If you, for some reason hate chrome, you can use recent versions of Internet Explorer (above version 7) or Mozilla Firefox (above version 3.5). You can log in with the e-mail ids which will be sent to you along with the link to set your password.
Home Screen: Once you log in, we have a surprise for you. For the first time ever, you can view how exactly your store is performing on Shopo. You yourself can see the first hand visitor analytics and traffic details that are displayed just below the quick links to orders, reports, products, and support. You can export them for your future reference in multiple formats. Any recent activities such as people who favourited your shop, followers, other updates, and orders will be also be seen. Most importantly, you can get to know how many people are drooling over your products which have been sold out already and keep them informed of stock updates. Please view this video to know more.
Managing the Store: Fiddled around the dashboard home screen and became an expert? Next, is store management where you can control the information that goes on your store such as bio, social media profiles, seller picture, policies, and logo. You can also now switch on and off the vacation mode as per your convenience. Want to know more? Please view this video.
Managing the Product: Now that your store is set, we can move on to uploading your interesting products. Again, if you are our existing seller your products will be listed under the ‘My Products’ menu. You can search your existing products with their names or SKU. You can add the products, edit, delete, or preview the product webpage. You can check whether your product has been approved or is in pending state. For more information, view this video.
Order Management: Now that you have added your products, your inbox and self-serviced dashboard will be piled up with orders of your wonderful creations. You can track them effortlessly in the ‘View All Orders Option’ in ‘My Orders’ menu. Once the order has reached the concerned person, it is time to reap the benefits of your hard work and get paid. You can track the status of current and previous payments easily using the ‘Payment report option’ under the ‘Reports’ menu. (PLEASE NOTE: You can view the payment report of orders which are placed after April 10th only.) Also, instead of mailing your airway bill numbers to us, you can update them by yourselves in the self serviced dashboard. If you need more information, view this video.
That’s it you are done. Please refer our support panel, incase if you need more information. We keep updating on the FAQ’s and how to videos.
Happy Shopo-ing People :)
